Supervisor
$58,240–$58,240 year
On-sitePalo Alto, California, United States
Job Summary
Deliver warm, intentional, and personalized service on the sales floor while modeling behaviors for the team. Manage performance through zone assignments, coaching, and motivation when acting as Sales Floor Captain. Execute operational priorities including opening/closing procedures, cash management, and store cleanliness. Coach Team Members on selling behaviors, product knowledge, and styling support. Track sales performance, set goals, and celebrate wins to achieve store KPIs. Monitor inventory levels, visual standards, and product availability throughout the day. Resolve customer issues with empathy, speed, and ownership. Assist in training and onboarding new Team Members while reinforcing brand values and store policies. Maintain strong product knowledge to support execution of product launches, restocks, and floor updates.
Required Qualifications
- Previous experience in a supervisory or management role in retail, preferably in fashion or related industry
- Must be able to stand and remain physically active and move around all areas of the store and be accessible to customers for 100% of the scheduled shift
- Ability to bend, reach, and stretch for product, as well as lift, carry, and move items up to 40 pounds regularly throughout the shift
- Full Time Availability Requirements: Open Availability. We value flexibility and expect you to be available to work evenings, weekends, holidays, and overtime as needed
- Passion for the SKIMS brand and our mission to serve the team and customers through innovation and inclusivity
- Strong ability to lead by example and motivate a team in a fast paced environment
- Excellent communication and interpersonal skills
- Passion and focus on team collaboration and customer connection
- Ability to use sales data and feedback to improve team performance and drive business results
- Strong attention to detail and ability to uphold visual and operational standards
- Strong communicator who can share expectations, give feedback, and respond to challenges with confidence
- Passion for the SKIMS brand and an ability to embody our values and service approach in every interaction
Desired Qualifications
- Does not want to be an influencer
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