Supervisor (RN) - Patient Flow, Access and Operations
$108,971,200–$138,632,000 year
On-sitePowell River, British Columbia, Canada
Job Summary
Oversee patient flow and access on a 24/7 basis to ensure timely placement from one care level to another. Administer clinical care and provide supervision, leadership, and guidance to designated staff and team professionals to achieve excellence in client care. Coordinate work activities to ensure efficient utilization of resources, manage staffing issues, and resolve conflicts through continuous communication and coaching. Conduct Attendance Wellness Promotion, Respectful Workplace, and accommodation meetings with HR. Recruit, hire, mentor, and retain staff while addressing behavioral or clinical issues such as substance use or shift performance by assessing employee safety and competence. Follow up with management and HR promptly to review investigation steps. Maintain adherence to professional practice standards and code of ethics.
Required Qualifications
- Current practicing registration as a Registered Nurse with the British Columbia College of Nurses and Midwives (BCCNM)
- Baccalaureate in Nursing, supplemented with leadership and business management courses
- Five (5) years' recent clinical experience including one year of experience in bed utilization and/or two (2) years' of progressive leadership experience in a supervisory and/or administrative capacity in an acute care setting or an equivalent combination of education, training and experience
- Completion of post basic specialty nursing certificate/program may be required
- Demonstrated critical ability to function as a strong team leader, motivator, coach/mentor and team member within a complex multidisciplinary setting
- Demonstrates a high level of clinical and performance management acumen
- Demonstrated ability to continuously communicate effectively and strategically with colleagues, physicians and health care staff, both one-on-one and in groups
- Demonstrated ability to provide clinical and administrative supervision and consultation
- Utilizes strong critical thinking and problem solving skills when making decisions, resolving issues/conflict
- Demonstrated listening and information seeking skills that promote open and direct communication and lead to a cooperative approach to problem solving
- Demonstrated ability to plan, set priorities, organize work and meet deadlines
- Comprehensive knowledge of various health care disciplines and their role within health care
- Demonstrated strong facilitation and team building skills and ability work both independently and collaboratively
- Demonstrated ability to model and foster a positive, collaborative and respectful team working environment
- Demonstrated strong ability to manage and deal effectively with, and guide others in, the resolution of conflict issues
- Demonstrated ability to adjust to new or unexpected events
- Demonstrated systems analysis capability
- Ability to maintain a high level of professional confidentiality
- Demonstrated knowledge of basic research principles and practices
- Demonstrated ability to operate related equipment
- Physical ability to perform the duties of the position
- Demonstrated skill in CPR techniques and Advanced Cardiac Life Support techniques
- Advanced computer literacy to operate a computerized client care information system, bed management technology and word processing, spreadsheet, databases, Internet and e-mail software
- Must be able to lift 50 lbs
Desired Qualifications
- Bachelor's degree
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