Supervisor, Retirement
On-siteWhite Plains, New York, United States
Job Summary
Oversee the Benefits Payment business unit by managing staff, assigning tasks, and monitoring performance to achieve department goals. Process payment setups, tax deductions, and fraud prevention programs while distributing tax statements and handling inquiries from government agencies, auditors, and participants. Execute tactical plans, run weekly reports from Salesforce and Vitech, and coordinate information across Communication and Document Management Teams. Lead the Year End Tax and Vacation Checks processes, prepare staff training, develop SOPs, and manage onboarding. Occasionally work Saturdays as needed. Support management on annual projects and provide oversight for mailing campaigns and document workflows.
Required Qualifications
- 3 to 4 years prior experience
- Must be proficient in Microsoft Office
- Must be proficient in Excel
- Must be proficient in Word
- Occasionally available to work on Saturdays
Desired Qualifications
- Bachelor experience preferred
- preferably pension
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