Supervisor, Registry Services

As a Registries Supervisor at AMA in Alberta, you will lead and develop a team delivering registry services with a focus on coaching, staff development, and high-quality customer service. Reporting to the Manager of Member and Travel Services, you’ll guide staff through planning, evaluating, and improving processes, ensuring adherence to Association standards, and driving engagement and performance. You’ll coach, mentor, and conduct regular performance reviews, coordinate training with suppliers, monitor productivity and goal achievement, and help meet sales and revenue budgets while controlling expenses. The role requires supervisory experience, CORES Level 1 and Marriage License Commissioner licenses, and a current Police Information Check, with in-office operations based in Edmonton, Alberta.