Supervisor - Patient Access
On-siteNacogdoches, Texas, United States
Job Summary
Provide daily support, mentoring, and training to new and existing Patient Access staff while managing escalated issues and enforcing departmental policies. Assist in preparing short and long-range planning recommendations for Registration Process areas including Admitting, Centralized Scheduling, Emergency Department, and clinics. Monitor daily activity, complete performance and metric reports such as financial clearance reports, and perform special projects as assigned. Act as part of the management team to ensure the group meets operational goals, including interviewing, hiring, and directing work for direct reports. Requires 5+ years in Patient Access and 2+ years in a supervisory role; on-call availability is required. Conifer Health helps organizations transition to value-based care and improve patient access.
Required Qualifications
- High School Diploma or equivalent
- Clear understanding of Revenue Cycle Management and Regulatory Agencies
- Ability to receive and express detailed information through oral and written communications
- Must be able to work in sitting position
- Must be available to work hours and days as needed based on departmental/system demands
- Must be 'on-call' as needed
Desired Qualifications
- College degree preferred
- 2 or 4 year college degree in Business, Accounting, Medical Administration or related area preferred
- 4 plus years experience in medical facility, health insurance, or related area
- 5 plus years experience in Patient Access preferred
- 2 plus years in supervisory or lead role preferred
- Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings.
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