Supervisor
$41,184–$43,680 year
On-siteSurrey, British Columbia, Canada
Job Summary
Deliver excellent customer experiences by ensuring high product knowledge and maintaining awareness of current trends. Train and grow the sales team through coaching and feedback while managing scheduling, inventory, and evaluating employee performance. Generate business results by achieving key KPIs across sales, merchandising, visual, and operational expectations. Act as a partner between customers, associates, and store leadership to support initiatives and take a proactive approach to community outreach. Maintain a positive, inclusive environment and engage confidently to deliver elevated experiences. Requires minimum two years of retail management experience and flexible availability including nights, weekends, and holidays.
Required Qualifications
- Minimum 2 years of retail management or keyholder experience
- Flexible availability – including nights, weekends, and holidays
- Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis
- High level of ethics, values, integrity, and trust
Desired Qualifications
- Passionate and knowledgeable about streetwear and sneaker culture
- Experience supervising, training and coaching sales associates
- Confident and comfortable engaging customers to deliver an elevated experience
- Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
- Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment
- Leadership - You're an inspirational and dynamic leader who is naturally warm and compassionate towards others with an insatiable drive to exceed results and celebrate successes
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