Supervisor
$41,184–$43,680 year
On-siteAbbotsford, British Columbia, Canada
Job Summary
Deliver excellent customer experience by acting as a partner between customers, sales associates, and store leadership while ensuring operational excellence through scheduling, inventory maintenance, and employee performance evaluations. Train and grow a team focused on outrageous experiences through coaching and feedback, generating business results and achieving key KPIs across sales, merchandising, visual, and operational expectations. Maintain awareness of all product knowledge, current trends, and upcoming releases to fit customer needs, contributing to a positive, inclusive work environment. Support key initiatives as an empowered partner with the Store Manager and take a proactive approach to growing the business through community outreach.
Required Qualifications
- Minimum 1-2 years of retail management or keyholder experience
- Passionate and knowledgeable about streetwear and sneaker culture
- Experience supervising, training and coaching sales associates
- Confident and comfortable engaging customers to deliver an elevated experience
- Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
- Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis
- Flexible availability – including nights, weekends, and holidays
Desired Qualifications
- High level of ethics, values, integrity, and trust
- Leadership - You're an inspirational and dynamic leader who is naturally warm and compassionate towards others with an insatiable drive to exceed results and celebrate successes
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