Supervisor
$82,500–$86,500 year
On-siteJericho, New York, United States
Jericho, New York, United StatesOn-siteFull Time$82,500–$86,500 yearSenior LevelDoctorate Or Professional DegreeMedium
Full TimeSenior LevelDoctorate Or Professional DegreeMedium
Job Summary
Review assigned case documentation to determine eligibility for the Federal IDR process and oversee Claims Specialist teams. Manage daily operations, including tracking productivity, conducting performance evaluations, coaching staff, and approving timesheets. Train new employees on intake and eligibility processes while leading team huddles to resolve production issues. Work directly with customers to discuss case scenarios and communicate process updates, ensuring quality standards and delivery deadlines are met. This in-office role is based in IPRO's headquarters in Jericho, NY.
Required Qualifications
- Bachelor's or advanced degree in healthcare, business, or related field
- Two (2) years' experience in medical billing, auditing or claims review, appeals or dispute resolution in healthcare or insurance industries, regulatory
- One (1) year experience working in Independent Dispute Resolution
- This is an in-office position based in IPRO's headquarter office located in Jericho, NY
Desired Qualifications
- Motivate employees by resolving issues and making sound decisions
- Serve as a conduit of communication between employees and senior managers
- Ability to problem solve and work collaboratively with peers, medical, analytical, and administrative support staff
- Strong ability to motivate team members
- Detail oriented mindset, excellent organizational skills, and ability to adhere to deadlines
- Ability to supervise, manage and coordinate team members to positive outcomes
- Excellent written and verbal skills
- Ability to work independently with little supervision
- Ability and desire to be flexible, innovative, and creative while multi-tasking
- Ability to meet deadlines in a time sensitive environment
- Familiarity with CMS Federal IDR Process billing rules and regulations
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