Supervisor, Inbound/Outbound Operations Distribution Center
On-siteBethlehem, Pennsylvania, United States
Job Summary
Supervise inbound and outbound support associates to ensure accurate product shipments and maintain inventory by receiving, storing, and delivering items. Monitor shipping and receiving operations, manage daily workflows, and oversee safe warehouse equipment usage while tracking freight and resolving discrepancies. Develop key performance metrics for safety, quality, and productivity, coordinate product returns, and address customer complaints promptly. Deliver employee training on operational processes and collaborate with Quality Assurance to drive continuous improvement initiatives.
Required Qualifications
- BS/BA in a related discipline
- 5+ years of experience in a related field
- May require certification
- Experience in logistics, operations, and management in a large distribution center
- Extensive knowledge of operations processes
- Supervisory or people management experience
- Non-climate-controlled warehouse experience
- Strong leadership, communication, and training skills
- Strong analytical skills
Desired Qualifications
- Bilingual skills
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