Supervisor
On-siteHouston, Texas, United States
Job Summary
Welcome and engage guests with warmth, drive walk-in bookings, and host games with high energy. Maintain a spotless, organized environment, handle guest concerns quickly, and support the venue manager in training and coaching the team. Open or close the venue confidently while ensuring all operational steps are completed. This role requires flexible availability including evenings, weekends, and holidays, with a 90-day performance-based probationary period. You will join a fast-growing entertainment brand where you can test newest games before launch and earn monthly performance incentives tied to venue results.
Required Qualifications
- Natural people-person who genuinely enjoys guest interaction
- Thrives in a busy environment and can switch gears fast
- Organized and dependable, even under pressure
- Flexible availability, including evenings, weekends, and holidays
- Confident with basic tech like tablets and booking systems
- You bring energy to every shift and keep it until the doors close
- You care about details because you know guests notice them
- You are a problem solver who acts quickly and does not wait for someone else to fix things
- You enjoy working as part of a team and make those around you better
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