Supervisor, Hub Administration
$62,100–$69,000 year
On-siteLos Angeles, California, United States
Job Summary
Analyze existing administrative processes to identify areas for improvement and automation, then develop and implement automated solutions using tools like Excel Macros or Microsoft Power Automate. Collaborate with the administration team to gather requirements, propose optimization strategies, and ensure successful integration of new tools. Maintain detailed documentation of workflows and best practices while training team members on transitioning to automated systems. Assist in generating automated reports to ensure data accuracy. This role requires working with minimal supervision, meeting deadlines, and performing duties in variable weather conditions. A college degree is preferred, along with previous public contact experience.
Required Qualifications
- Must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Eagle, American Airlines or any other contracted airline service provided by Envoy
- May be subjected to engine fumes, vehicle emissions, dust, engine noise and de-icing fluids
- Must be able to work with minimal supervision, report to work regularly and on-time, and be self-motivated
- Minimum age of 18
- High school diploma or GED equivalent
- Possess a valid, unexpired and unsuspended REAL ID-compliant, state driver's license; or otherwise maintain all necessary authority and identification to travel for business needs as required; some license restrictions may prohibit a candidate from being considered for this role
- Possess the legal right to work in the United States
- Must be able to read, write, fluently speak, and understand the English language
- Demonstrates above average qualities of leadership, initiative and judgment
- Must perform job functions in variable weather conditions as well as environmental conditions
- Must be able to lift bags weighing up to 75lbs
- Ability to work rotating shifts including weekends, holidays and days off
Desired Qualifications
- College degree preferred
- Previous Public contact experience preferred
- Spanish is preferred
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