Supervisor Hotel Operations- Full Time, Hotel Front Operations (Harrah's SoCal)
On-site · Valley Center, California, United States
Valley Center, California, United StatesOn-siteFull TimeMid LevelNot SpecifiedGaming ServicesEnterprise
Type
Full Time
Level
Mid Level
Education
Not Specified
Company size
Enterprise
Industry
Gaming Services
Job Summary
Supervise front desk, bell desk, valet, and PBX teams; oversee day-to-day operations of Hotel Front services to ensure customer satisfaction and adherence to policies and SOPs; cultivate a positive, engaging work environment; solicit employee input to improve service standards and drive guest satisfaction scores; responsible for training, development, and motivation to enhance staff retention.
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