Supervisor
$52,416–$55,037 year
On-site · Toronto, Ontario, Canada
Job Summary
Supervisor role focused on delivering excellent customer experiences through expert styling guidance and a welcoming store atmosphere, leading a team of sales assistants, overseeing daily store operations (delivery, replenishment, and shop floor coverage), interpreting sales data with leadership to optimize performance, and acting as a brand ambassador. Responsibilities include opening/closing procedures, creating an engaging shopping journey, and maintaining exceptional service standards through strong communication, adaptability, and proactive leadership. Requires previous retail/hospitality experience and a customer-focused, product-passionate mindset; must be comfortable with varied hours (including evenings, weekends, holidays).
Required Qualifications
- Previous experience in retail / hospitality, with a good understanding of store operations, including opening and closing procedures and stock delivery processing.
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