Supervisor
Remote
Job Summary
The Supervisor orchestrates intake, validates scope, and ensures high-quality, well-structured briefs before work begins. Responsible for balancing team workload across marketing, digital, and other functions, educating requestors on brief standards, and maintaining accurate Jira reporting for visibility and continuous improvement. Manages intake contacts, coordinates handoffs, prioritizes work, monitors progress, and ensures completion within SLAs. Handles continuous improvement opportunities, including template gaps and GenAI adoption, and conducts limited execution tasks as needed. Requires a Bachelor’s degree (or equivalent) and 1–5+ years in digital operations or related roles, plus strong English proficiency and intermediate Veeva/Microsoft Office skills.
Required Qualifications
- Bachelor’s degree in Business Administration, Marketing, Computer Science, or Design (or equivalent practical experience)
- Entry-level to 5+ years of experience in digital operations, marketing coordination, project coordination, or related roles
- Business-level English reading and writing proficiency
- Intermediate proficiency with Veeva and Microsoft Office
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