Supervisor, FT Rides Park Operations
On-site · Philadelphia, Pennsylvania, United States
Job Summary
As Full Time Rides Supervisor at Sesame Place, you’ll oversee Rides operations, staffing and training to ensure memorable and positive experiences for Guests and Ambassadors. You will coordinate and implement all aspects of department trainings and certifications including Rides Policy and on-the-job training; ensure compliance with Sea World standards, policies, and procedures; assist in monitoring staffing needs with the rides manager; partner with scheduling to maintain appropriate schedules; perform ambassador in-park auditing for safety, guest service, and SOP compliance; lead and develop part-time rides leadership; participate in department and park Duty Manager shifts; and perform other duties as assigned. The role requires strong leadership, communication, and guest-service skills, plus ability to manage multiple tasks, train staff, and adapt to demanding environments.
Required Qualifications
- At least 18 years of age
- At least two (2) years of Park Operations leadership experience
- A valid driver’s license
- Ability to complete CPR/AED training/certification
- Strong interpersonal skills and experience working with diverse cultures and backgrounds
- Proficient in Microsoft Office Suite
- Ability to pass all legal, company and department training requirements including certifications within timelines
- Flexibility to perform varied duties
- Be able to lift/push/pull up to 50 lbs and endure walking/standing
- Comfortable speaking in front of large groups
- Ability to work in varied weather conditions and temperatures
- Be flexible in work locations based on business needs
- Be able to work opening, mid, and closing shifts including nights, weekends, and holidays
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