Supervisor-Front Office

Process all guest check-ins, verify identity and payment, assign rooms, and issue keys while securing payment and adjusting billing. Compile daily reports, balance receipts, count the bank, and obtain manual authorizations per Accounting procedures. Notify Loss Prevention of theft reports and assist management in training, evaluating, and coaching staff. Develop positive team relationships, address employee concerns, and ensure adherence to quality standards and safety policies. Welcome guests, address service needs, and answer telephones using professional etiquette. Work extended periods standing, sitting, or walking, lifting objects up to 10 pounds, with at least one year of related and supervisory experience required.