Supervisor-Front Office

Process all guest check-ins, verifying identity, payment forms, assigning rooms, and issuing keys while securing payment and adjusting billing. Set up accurate accounts, enter Marriott Rewards information, and ensure rates match market codes. Compile daily reports, balance receipts, count the bank, and notify Loss Prevention of theft reports. Assist management in training, evaluating, and coaching employees while maintaining positive relationships and addressing guest service needs. Follow all accounting procedures, safety training, and company policies to protect assets and ensure quality standards.