Supervisor-Front Office

Process all guest check-ins, verify identity and payment, assign rooms, and issue keys while securing payment prior to access. Set up accurate accounts, enter Marriott Rewards information, and ensure rates match market codes. Compile daily reports, balance receipts, and count bank deposits. Assist management in training, evaluating, and coaching employees; serve as the first point of contact for the Guarantee of Fair Treatment process. Develop positive working relationships, address guest service needs, and report accidents or unsafe conditions. Perform other reasonable duties as requested by supervisors.