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VertivPosted 4 weeks ago

Supervisor Field Service North America and EMEA Only

$116,472–$145,591 year

On-siteLos Angeles, California, United States

Full TimeSenior LevelLargeData Center Services

Job Summary

Supervise field service engineers and technicians while performing complex troubleshooting, specialized tests, and inspections on electrical apparatus and systems. Lead large projects including generator acceptance tests, substation commissioning, and turnkey projects, while developing new inspection protocols and conducting detailed power surveys. Manage job estimating, proposal preparation, scheduling, reporting, and billing, ensuring accurate project documentation and industry-standard equipment labeling. Actively drive client interface and business development activities across North America and EMEA. Requires a BSEE or BSME degree with six years of experience, strong knowledge of the National Electrical Code, and ability to work flexible hours, weekends, and travel up to several weeks. Salary range $116,472-$145,591.

Required Qualifications

  • Graduate Engineer BSEE or BSME and six years' experience
  • Graduate of applicable Electrical Technical School or Military equivalent and nine years minimum same or similar work experience
  • High school education or equivalent and ten years minimum same or similar work experience
  • Strong knowledge of the National Electrical Code and various industry standards, such as OSHA and NFPA
  • Special skills in a majority of the following: Power quality surveys - generation and co-generation start-up – ANSI, NEC, NEMA and U.L. specifications (field evaluation); pilot wire and distance relaying - computer power system transient surveys - vector, phasor analogy; UPS systems - drive systems - complex control systems - medium and high voltage substation start-up, vibration analysis
  • Strong background and experience in all types of switchgear and equipment testing through the 500-kV class
  • Thorough knowledge of electrical apparatus testing with a strong theoretical understanding of electrical power systems, and good aptitude for problem evaluation
  • A high degree of communication, supervisory, organizational and management skills
  • A good theoretical background and strong management skills
  • Communicate effectively, in writing and verbally, with clients, peers and management
  • Good judgment, dependable, supervises large-scale projects with technical expertise and good business management skills
  • Strong computer skills including editing, formatting and using templates in Microsoft Word use of Internet for standards/products/manufacturer research and operation of computer-controlled test equipment
  • Willing to work flexible hours, weekends, holidays and night work
  • Must be available for out-of-town and international travel of up to several weeks
  • Regularly lift and/or move up to 25 pounds, and frequently lift and/or move 100-pound test sets
  • Valid Driver's License
  • Legally authorized to work in the United States
  • No sponsorship for work authorization

Desired Qualifications

  • Action Oriented – Enjoys hard work; is action oriented and full of energy for the things that he/she sees as challenging; not fearful of acting with a minimum of planning; seizes opportunities when they arise
  • Building Effective Teams – Creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; lets subordinates present to senior management; acts as if real success is the success of the team
  • Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; talks and acts with customers in mind
  • Drive for Results – Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results
  • Directing Others – Is good at establishing clear directions; sets stretching objectives; distributes the workload appropriately; lays out work in a well-planned and organized manner; maintains two-way dialogue with subordinates on work and results
  • Organizing – Can marshal resources (people, funding, material, support) to get things done; can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently; arranges information and files in a useful manner
  • Technical presentations and articles may be required

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