Supervisor Engineering (Reliability) - OH
$116,000–$136,000 year
On-siteAkron, Ohio, United States
Job Summary
Coordinate and supervise the daily activities of an Engineering team, including Distribution Engineers, while demonstrating a high level of safety commitment throughout all functions. Perform reliability studies, assist in querying reliability data, and prepare detailed internal and external reports for management and the Public Utility Commission of Ohio. Collaborate with Regulatory Reporting and Compliance organizations to prepare responses to customer complaints and PUCO inquiries. Assist in developing capital budgets, managing reliability programs, and implementing processes to improve data quality and reliability. Investigate power quality issues, analyze complex problems, and develop actionable recommendations. Lead, educate, and direct others to improve team effectiveness, providing ongoing coaching and feedback on performance and development. Drive continuous improvement across the team and share industry trends affecting the business unit. Support storm restoration efforts, including performing duties as a Hazard and/or Damage Assessment Coordinator when needed. Report on the progress of reliability projects and advise on issues that could impair successful completion.
Required Qualifications
- Bachelor of Science degree in Engineering / Engineering Technology from an ABET accredited institution
- Professional Engineer's (PE) License
- Bachelor's degree in Engineering or technical field of study (non-ABET) plus an advanced degree in Engineering from a university with an ABET accredited bachelor's program
- Minimum 5 years' engineering experience
- Previous supervisory experience
- Experience in process/project development, planning/analysis, and performance reporting
- Proven ability to identify, troubleshoot and resolve problems on projects and/or processes
- Working knowledge or the ability to learn the following: GIS; Construction and Material Standards; company's Distribution Policies & Procedures; ODOT and county permit requirements for pole sets, highway occupancy and road openings; Appendix A in Part II of the company's Tariff dealing with extension of facilities; PUCO's policy and its impact on the company's billing practices; streetlight installation and billing processes, and the company's Municipal Lighting Handbook
- Demonstrated ability to manage multiple priorities and the ability to lead others in achieving goals for the benefit of the business unit and the company
- Proven ability to make accurate decisions and demonstrate sound judgment
- Excellent verbal and written communication skills to enable effective interaction with both internal and external customers, and the ability to make clear, accurate and concise reports
- Superior customer relations, relationship management, leadership, teamwork, and managerial skills
- Able to work well under pressure
- The reporting locations for this position are the Fairlawn Office in Akron, Ohio, or the Youngstown Service Building in Youngstown, Ohio
Desired Qualifications
- a Professional Engineer's (PE) License
- a Bachelor's degree in Engineering or technical field of study (non-ABET) plus an advanced degree in Engineering from a university with an ABET accredited bachelor's program
- Previous supervisory experience
- Customer request work scheduling (CREWS) navigation skills a plus, including knowledge of work request design requirements, material reservation criteria, CREWS billing categories, date management and lock down procedure
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