Supervisor, Electric Field Operations

Job Summary

Required Qualifications

• •Eversource will not offer immigration-related sponsorship for this position (e.g., H-1B, O-1, J-1, TN, E-3, etc.)
• •Applicants requiring visa sponsorship to start employment with Eversource will not be considered
• •Provides leadership to ensure the safe, timely and efficient completion of work efforts relating to the construction, operation, maintenance, and emergency restoration of the electric distribution and transmission systems
• •Ensures effective coordination among and between individuals and departments in the district/division
• •Actively promotes and enforces a safety-first work environment and positive safety culture
• •Engages and motivates employees to deliver the best possible customer experience
• •Accountable for the safe execution of field activities
• •Sets safety expectations with employees
• •Resolves safety issues/concerns in an appropriate and timely manner
• •Communicates safety lessons learned and promotes continuous learning of safe work methods, practices, and procedures
• •Makes decisions and prioritizes work to ensure the safe and appropriate use of assigned resources
• •Sets clear expectations and provides ongoing feedback to employees regarding their performance
• •Effectively addresses performance issues
• •Conducts comprehensive performance reviews (per applicable bargaining unit contract)
• •Responsible for the proper application of local union contracts and agreements
• •Works with managers and employees to resolve grievances and concerns in a timely and complete manner
• •Participates in pre-construction reviews and other activities to ensure the timely and efficient execution of field operations
• •Coordinates work with other utilities, other Eversource departments, and outside contractors as necessary
• •Ensures work complete within budgetary guidelines
• •Prepares, reviews, and approves time, expense, materials and other company records in an accurate and timely manner and in accordance with established guidelines
• •Demonstrates and role models a customer-first attitude
• •Seeks to quickly resolve customer issues by collaborating with employees and other departments
• •Fulfills storm duty assignments and participates in on-call rotation as required
• •Working knowledge of methods, work practices, and procedures regarding the safe construction, operation, and maintenance of electric T&D facilities and infrastructure at both secondary and primary operating voltages
• •Possesses strong analytical and problem-solving skills
• •Must maintain switching and tagging qualifications
• •Must have a strong knowledge of computers and related technology and have the ability to learn and utilize available information technologies
• •Ability to use PC desktop applications (e.g., Microsoft Word & Excel)
• •A Bachelor's Degree or equivalent related experience required
• •Minimum of high school diploma or GED/equivalent is required
• •Five (5) or more years of related experience is required
• •Valid Motor Vehicle License required
• •Must be available to work emergency restoration assignment as required
• •Must be available to travel between MA/CT/NH as necessary
• •Work is conducted outside, in varied conditions and terrain including adverse weather conditions, and in a normal office environment which requires sitting, walking, standing, stair climbing and completion of paperwork
• •Drives to various job site locations and customer premises to supervise work, and review or discuss construction job requirements
• •May work with computers for long periods of time during the day
• •Subject to shift work including weekends
• •Off-hour on-call responsibility is required on a rotational basis
• •At times requires working long hours in response to outage situations and shift coverage requirements
• •Build trusting relationships
• •Manage and develop people
• •Foster teamwork and cross-functional collaboration
• •Lead change
• •Communicate strategic vision
• •Create an engaged workforce
• •Focus on the customer
• •Take ownership & accountability

Desired Qualifications

• •Previous experience in electric distribution is preferred
• •Previous experience in a supervisory role is also preferred