Supervisor, Distribution Operations - Parts DC
$59,000–$78,000 year
On-siteMississippi, United States
Job Summary
Lead daily distribution center operations for an assigned functional area, managing receiving, put-away, replenishment, picking, packing, shipping, returns, staging, loading, and inventory movement in a high-volume environment. Plan labor allocation, equipment usage, and workflow to meet service levels and shipping schedules while monitoring safety, quality, productivity, order accuracy, and dock flow. Resolve operational issues including order delays, capacity constraints, and system errors by partnering with inventory control, transportation, and customer service leaders. Coach and develop front-line associates, manage staffing and scheduling, and enforce safety and compliance standards using WMS, ERP, and reporting tools. Drive continuous improvement through Lean initiatives and process standardization.
Required Qualifications
- High school diploma or equivalent
- 5+ years of warehouse, distribution, logistics, or supply chain operations experience
- Experience in a high-volume distribution center environment
- Prior experience leading frontline teams, team leads, or hourly associates in a multi-shift, fast-paced distribution operation
- Strong knowledge of inbound and outbound distribution processes, including receiving, put-away, replenishment, picking, packing, shipping, returns, dock operations, and inventory movement
- Demonstrated ability to manage daily execution, labor planning, productivity, safety, quality, and service-level performance in a large distribution center
- Strong leadership, communication, coaching, problem-solving, decision-making, and follow-through skills
- Ability to work in an on-site distribution center environment, including standing, walking, lifting up to 50 pounds, and operating or working around powered industrial equipment as required
- Ability to lift, carry, push, and pull materials weighing up to 50 pounds as needed
- Ability to work around conveyors, forklifts, pallet jacks, dock equipment, racking systems, and other powered industrial equipment
- Ability to operate or become certified to operate powered industrial equipment as required by the role and facility procedures
- Ability to use computers, scanners, handheld devices, radios, and other warehouse technology to support daily operations
- Ability to work flexible hours, shifts, overtime, weekends, or holidays as business needs require
Desired Qualifications
- Bachelor's degree in Supply Chain, Logistics, Operations Management, Business, or a related field
- Experience using WMS, ERP, transportation, labor management, or related warehouse technology; SAP, EWM, TM, or similar systems
- Experience in HVAC, aftermarket parts, service parts, industrial supplies, or other high-SKU parts distribution environments
- Experience supporting Lean, 5S, continuous improvement, automation, process standardization, or distribution center start-up/ramp-up activities
- Forklift or powered industrial equipment certification or ability to obtain certification as required
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