Supervisor de Serviços e Soluçoes Financeiras
On-siteSorocaba, São Paulo, Brazil
Job Summary
Manage the credit and cash departments by ensuring operational procedures are executed and results are delivered. Guarantee compliance with established targets, increase client base registration, and develop strategies for card activation. Lead the credit risk management process while mobilizing and training your team for superior customer service. Offer Riachuelo financial products to clients and define store scheduling, shifts, and time banks alongside management. Conduct team meetings, select and train new hires, apply company-standard training, and evaluate performance with feedback. Identify and develop talent for succession. Open or close the store according to the schedule. Full-time availability including weekends and holidays is required.
Required Qualifications
- Formação superior completa ou cursando
- Disponibilidade total de horário, finais de semana e feriados
Desired Qualifications
- Experiência com a venda de produtos financeiros, preferencialmente no varejo
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