Supervisor
$40,040–$41,600 year
On-site · Altoona, Pennsylvania, United States
Job Summary
Supervisor role at Chick-fil-A Altoona leads a restaurant area (FOH/BOH) during breakfast and late-night shifts, trains and supervises staff to uphold quality and food safety standards, conducts catering and food-safety audits, ensures cleanliness, inventory, and efficient guest service, and supports leadership in achieving store goals. Responsibilities include maintaining a clean, safe environment; executing fast, accurate service; overseeing cash accountability (FOH) and food safety systems (BOH); handling guest complaints to ensure satisfaction; coordinating catering orders for on-time delivery; scheduling flexibility for catering; equipment upkeep; team development through training; and promoting a positive work culture with a focus on service, quality, and results.
Required Qualifications
- Must be able to meet all performance goals daily
- Utilize professional communication skills and meet leadership behavioral standards
- Possess an exceptional attendance score
- Must be able to open the store and/or close the store
- Must be proficient with technology
- Must be willing to obtain ServSafe certification
- Must be able to work at least 4 to 5 days per week
- Must have a valid driver’s license and a clean driving record
- Must be a self-starter and be able to work independently to serve others
- Must be conscientious and ensure the store is always set up for success, organized, and clean
- Ability to work in a team environment with shared ownership and responsibility
- Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.
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