Supervisor - Cambridge
On-siteCambridge, England, United Kingdom
Job Summary
Supervise, assist, and motivate sales floor team members to achieve individual and location performance targets and KPIs while delivering excellent customer service. Support management in implementing action plans for short and long-term targets, and coach staff to continuously improve product and selling skills. Maintain a customer-centric mindset to build a loyal base, drive the use of available tools, and ensure procedures and policies are followed. Build awareness of competitors and local markets by sharing findings with the Area Manager and retail team. Requires previous experience in fashion and lifestyle retail management with strong commercial acumen and brand knowledge.
Required Qualifications
- Previous experience in a similar management role within a fashion and lifestyle retail environment
- Demonstrate strong commercial acumen and brand knowledge
- Excellent communication skills at all levels, both written and verbal
- Experience in networking & building relationships
Desired Qualifications
- Passionate in leading, motivating and training team members through active supervision
- Ability to be flexible and adaptable to the need of the business
- Willingness to constantly learn & develop
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