Supervisor, Butler Services

Supervisor overseeing Butler Services operations in Studio City Macau: manage the Butler team, oversee villa/suites/rooms reservations and guest itineraries, ensure pre-arrival preparations and guest preferences are met, coordinate with other departments, lead training and development for staff, maintain Forbes/Melco standards, uphold health, safety, confidentiality, and security policies, and resolve guest issues while delivering 24/7 personalized five-star service.