Supervisor, Administrative Operations
$70,000–$92,000 year
On-siteGlen Allen, Virginia, United States
Job Summary
Oversee day-to-day field operations, ensuring continuous ambulance staffing, operational readiness, and compliance with company standards. Coordinate schedules for field and supervisory personnel, manage overtime distribution, and process payroll, attendance, and leave requests while maintaining accurate workforce records. Serve as a liaison between field employees and management, addressing operational concerns and conducting investigations into incidents or performance issues. Supervise assigned personnel through mentoring, performance evaluations, and professional development initiatives. Ensure adherence to EMS regulations, regional protocols, and information security requirements while fostering a culture of safety and diversity.
Required Qualifications
- High School Diploma or equivalent
- NREMT Paramedic or NREMT Basic
- Valid Driver's License
- Valid CPR (American Heart Association – BLS)
- Valid ACLS (if Paramedic)
- Minimum 5 years of EMS experience
- Must pass the AMR Emergency Vehicle Operator Course within 60 days of hire
- ICS 100,200,700,800 certifications within 180 days of hire
- High Reliability training within 180 days of hire
- Microsoft Office Suite Proficiency
Desired Qualifications
- Minimum of one or more years supervisory or leadership experience preferred
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