Supervisor (38 hours), Tommy Hilfiger - Lelystad
$55,000–$80,000 year
On-site · Lelystad, Flevoland, The Netherlands
Job Summary
The Supervisor at Tommy Hilfiger is responsible for the efficient running of the shop floor, ensuring high levels of customer service, sales, and profit. Key responsibilities include supporting management with personnel and merchandising functions, motivating the team to exceed store targets, fostering a consistent and positive store experience, and maintaining visual merchandising standards. The ideal candidate will have prior supervisory experience in premium or luxury brands, strong conflict resolution abilities, and excellent communication skills. This role is pivotal in building customer relationships and ensuring a stellar shopping experience.
Required Qualifications
- Previous supervisory or specialist experience in a retail environment
- Experience in managing a team and driving sales performance
- Ability to deliver excellent customer service
- Proficiency in managing store operations and merchandising functions
Desired Qualifications
- Proven track record in supervisory roles within luxury brands
- Ability to resolve conflicts and manage personnel effectively
- Strong communication skills with relationship-building capability
- Team player who recognizes and celebrates contributions of others
- Energetic and authentic presence on the shop floor
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