Success Architect - SFMC (SFMC experience mandatory)
On-siteBengaluru, Karnataka, India or Hyderabad, Telangana, India
Job Summary
Evaluate and recommend optimization strategies for technical architecture, DevOps, performance, and solution design specific to Marketing Cloud for Signature and Strategic customers. Translate complex technical concepts for audiences ranging from Technical to Executive Stakeholders and identify capability gaps for standard product or creative customization solutions. Facilitate and influence Executive stakeholders while aligning technology strategy to business value and ROI. Develop playbooks aligned with the Success Architect engagement catalog tailored to unique Marketing Cloud customer needs. Build strong relationships with internal and external business partners to contribute to broader organizational goals and growth.
Required Qualifications
- SFMC experience mandatory
- 8+ years proven experience in enterprise consulting, including implementing enterprise software solutions in the Marketing/MarTech space
- Experience with Salesforce Marketing Cloud Engagement (Email/Mobile)
- Deep understanding of data modeling, integration architectures, and data governance best practices
- Knowledge of Marketing Cloud Engagement scripting languages (AmpScript, SSJS, GTL, WSProxy)
- Experience with system architecture design and integration patterns
- Knowledge of Marketing Cloud Engagement Security capabilities and best practices
- Excellent communication skills, and ability to work collaboratively with cross-functional teams from Developer to Executive
- Proactive and self-starting attitude with the ability to manage tasks independently while collaborating remotely with customers and colleagues
- Values the importance of Data Ethics and Privacy by ensuring that customer solutions adhere to relevant regulations and best practices in data security and privacy
Desired Qualifications
- Experience implementing Salesforce Clouds, Multi-cloud scenarios - Sales, Service, Industries, Marketing or Commerce
- Salesforce certifications
- Familiarity with Salesforce's technical architecture: APIs, Standard and Custom Objects, APEX
- Familiar with Marketing / Personalization platforms
- Familiar with AI concepts
- Knowledge of Data Management principles and experience with Customer Data Platforms or Data Lakes
- Understanding of development tools including SLDS, XML, HTML, SQL, Javascript, JSON, and CSS
- Other business level language skills (e.g. Portuguese, Spanish, Italian, French etc)
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.