Success Architect Sales Cloud/ Platform - French or Italian Speaking
On-siteDublin, Leinster, Ireland
Dublin, Leinster, IrelandOn-siteFull TimeEnterprise
Full TimeEnterprise
Job Summary
Assess Sales Cloud implementations for strategic customers, delivering expert recommendations on technical architecture, solution design, and application lifecycle management. Partner with support engineers to resolve immediate technical challenges while identifying root causes, and collaborate with product teams to surface feedback for enhancements. Lead discussions on Sales Cloud innovations, best practices, and emerging trends, simplifying complex concepts for diverse audiences from technical teams to executive leadership. Design scalable, secure architectures and optimize data models, integrating Salesforce with external systems via APIs and middleware.
Required Qualifications
- 8+ years of experience in software, system or enterprise architecture
- Expertise in Salesforce products, platform capabilities, technical governance and best practices
- Experience with large-scale, complex implementations, including SaaS, PaaS multi-tenancy, and multi-tiered infrastructure
- Strong knowledge of enterprise application integration, covering process orchestration, master data management, AI, analytics and security best practices
- Business-level fluency in either French or Italian
- High proficiency in English
- Ability to assess business objectives, propose solution options and drive stakeholder alignment
- Strong written and verbal communication skills, with the ability to present complex technical concepts to both business and executive audiences
- Skilled in creating clear, visually compelling design documents for diverse stakeholders
- Proven ability to lead discussions, influence decision-making and advocate for best practices
- Ability to identify design inefficiencies, recommend optimizations and drive customer transformation
- Provide data-driven insights on customer success stories and industry trends
- Passion for continuous learning and staying ahead of emerging technologies
Desired Qualifications
- Familiarity with industry- or vertical-specific solutions (preferred)
- Expertise in Sales Cloud
- Strong knowledge of Salesforce Sales Cloud features, including opportunity/pipeline management, forecasting, email integration and advanced capabilities such as Einstein Conversation Insights, Sales Engagement and Sales Performance Management
- Ability to configure and optimize these features to meet business needs
- Proficient in designing and managing data models, relationships (lookup/master-detail), validation rules and data governance best practices
- Experience with data import/export strategies, deduplication, ETL tools, and integrating Salesforce with external systems via REST/SOAP APIs, middleware (MuleSoft, Informatica) and third-party connectors
- Expertise in role hierarchy, sharing rules, profiles, permission sets and security configurations
- Proven ability to design scalable, high-performance architectures aligned with Salesforce best practices, including Large Data Volume (LDV) considerations
- Skilled in identifying and resolving common anti-patterns, including inefficient SOQL queries, improper bulk processing, excessive DML operations and suboptimal sharing and security model configurations
- Hands-on experience with APEX programming, Visualforce and Lightning Web Components (LWC)
- Ability to develop and optimize custom triggers, controllers, batch jobs and asynchronous processing
- Familiarity with governor limits and best practices for efficient code execution
- Strong understanding of integrating Salesforce with other enterprise systems using APIs, middleware and event-driven architectures
- Experience working with OAuth, Platform Events, External Objects and tools like Salesforce Connect and Event Relay
- Certifications: Salesforce Admin, Salesforce Advanced Admin, Sales Cloud Consultant, Platform App Builder, Platform Developer
- Certified Architect Credentials (Application and System Architect)
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