Success Architect - Agentforce/Data Cloud
On-siteLondon, England, United Kingdom
Job Summary
Evaluate and recommend optimization strategies for technical architecture, dev/ops, and solution design specific to Agentforce/Data Cloud for Signature and Strategic customers. Identify capability gaps for standard product features or propose creative Architect solutions through customisation. Facilitate executive stakeholders to align technology strategy with business value and ROI while running playbooks tailored to unique customer needs. Build strong relationships with internal and external business partners to drive growth and contribute thought leadership through mentoring and knowledge sharing. Work flexibly from the office three days per week.
Required Qualifications
- Demonstrated success in implementing CDP/AI projects either directly or as part of a Customer Success team
- Demonstrated ability to guide customers through complex AI/Data implementations with a focus on providing clear technical direction and removing barriers to success
- A good understanding of data modelling, integration, and data governance best practices
- Excellent communication skills
- A demonstrated ability to work collaboratively with cross-functional teams from Developer to Executive
- Ability to facilitate discussions and translate technical concepts & solutions into tangible business value and ROI for customers
- Ability to demonstrate basic understanding of AI and data-related industry trends
- Proactive and self-starting attitude with the ability to manage tasks independently while collaborating remotely with customers and colleagues
- Values the importance of Data Ethics and Privacy by ensuring that customer solutions adhere to relevant regulations and best practices in data security and privacy
- Degree or equivalent experience required
Desired Qualifications
- Experience in a Consulting implementation partner or as part of a delivery/technical consulting team in a software company
- Experience with large data such as Snowflake, Databricks, AWS, Google Cloud Storage/Big Query, Azure administration or architecture
- Experience with Customer Data platforms such as Segment, Tealium, Adobe Experience Platform, Amperity, Treasure Data, Twilio Segment, Realtio, etc
- Experience with Salesforce Clouds, and technology - Sales, Service, Industries, Marketing or Commerce
- Experience in programming languages such as Python, Java, .Net, SQL
- Fluency in French or Italian
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.