Subgobernanta

Supervise daily cleaning and maintenance operations for guest rooms, public areas, and common spaces, ensuring strict adherence to quality standards and hotel protocols. Coordinate and assign tasks to the housekeeping team, monitor productivity, and provide ongoing training and performance evaluations. Manage cleaning inventory, collaborate with procurement on requisitions, and address guest requests for room comfort or additional amenities. Conduct regular inspections of rooms and public areas to identify defects and maintain high presentation levels. Ensure full compliance with safety, health, and sustainability regulations while reporting on room status and maintenance needs. Maintain accurate records of tasks, incidents, and guest requests.