Style Advisor @NET-A-PORTER

Deliver against individual and team sales targets by driving client spend, satisfaction, and commercial outcomes. Build trusted client relationships through prompt, responsive support and a seamless shopping experience. Leverage client insights (preferences, purchase history, trends) to provide personalised recommendations and encourage repeat business. Provide expert styling, sizing, and product advice, confidently presenting collections and creating inspiring style edits. Proactively follow up with clients to maintain engagement, strengthen relationships, and maximise sales opportunities. Identify evolving customer needs to grow client loyalty and increase long-term value. Share customer insights with management and represent the brand professionally, upholding luxury service standards. The type of person we are looking for: Brings 2+ years of experience in client-facing roles such as in-store retail, stylist services or call-center sales and operations, with a proven ability to engage customers. Takes a proactive, results-driven approach to sales, with a track record of achieving and exceeding personal sales targets. Is customer-focused and passionate about going above and beyond to deliver exceptional service and build long-lasting client relationships. Communicates confidently and effectively, fluent in spoken and written English, with additional language skills considered a strong advantage. Is digitally savvy and comfortable using tools such as Excel, Outlook and CRM systems to manage client interactions and track results. Is highly organised, detail-oriented and able to manage multiple priorities in a fast-paced, luxury retail environment.