Studio Sales & Operations - Assistant Studio Manager
$41,600–$41,600 year
On-siteLa Mesa, California, United States
Job Summary
Oversee sales, billing, and OTF Systems while managing daily, weekly, and monthly membership goals. Establish referral programs, organize prospects in Mindbody, and conduct telephone inquiries to drive retention and ensure superior customer service. Process cash and credit card transactions, handle client onboarding via intake forms, and maintain accurate records. Greet members promptly, attend sales meetings, and shadow the Studio Manager to learn operations. Act as backup when the manager is unavailable, manage staff onboarding and training, and ensure compliance with all local, state, and federal regulations. Maintain studio cleanliness and participate in marketing events.
Required Qualifications
- Customer service - responds promptly to studio facility needs, member requests for service and assistance, and anticipates the needs of the studio, staff and members
- High energy with a successful ability to motivate a large group of people
- Excellent written and verbal communication skills, with ability to address/respond in a clear, concise, and respectful manner
- Independent thinker – ability to exercise discretion and independent judgement
- Effective decision making – ability to evaluate the possible outcomes and consequences of a decision and make decisions that are in the best interest of OTF
- Team player with a high interest to collaborate cross-functionally
- Must possess honesty, integrity, and accountability
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.