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Orangetheory FitnessPosted 3 weeks ago

Studio Manager

$50,000–$55,000 year

On-siteCedar Park, Texas, United States

Full TimeEntry LevelEnterprise

Job Summary

Lead studio operations by overseeing daily sales performance, staffing levels, and financial metrics to drive profitability and member retention. Coach and develop the Sales Associates team through regular performance conversations, recruitment, and onboarding while ensuring alignment between fitness execution and sales strategies. Champion exceptional member experience by conducting operational audits, resolving escalated issues, and maintaining strict adherence to brand standards and facility cleanliness. Generate sales leads through community outreach and marketing initiatives, monitor key business results via accurate reporting, and implement action plans to improve revenue growth and operational efficiency.

Required Qualifications

  • Understanding of and commitment to exceptional customer service and the core values at AFG HoldCo.
  • Excellent verbal, written, and presentation skills.
  • Strong cross-functional collaboration and communication skills.
  • Excellent people skills.
  • Ability to represent, effectively and professionally, the organization to a wide variety of audiences.
  • Sharp listening skills and critical thinker.
  • Results driven and possess exceptional problem-solving and research skills.
  • Ability to work effectively and collaboratively in a team environment.
  • Ability to build relationships provide exceptional service attitude.
  • Ability to respond effectively to the most sensitive inquiries or complaints.
  • Proactive, reliable, and consistent.
  • Ability to work under pressure and manage unexpected challenges with a calm and professional demeanor.
  • Maintains professionalism and a positive service attitude at all times.
  • Maintain appropriate professional boundaries.
  • Ability to manage unexpected challenges with a calm and professional demeanor while maintaining professionalism and a positive service attitude at all times. Results orientated and self-motivated.
  • Ability to respond effectively to the most sensitive inquires with empathy.
  • Value working in a multicultural environment.
  • Ability to truly understand what everyone on the team needs to thrive and feel fulfilled.
  • The ability to work with highly sensitive information in a confidential manner.
  • Gets the most out of limited resources while achieving quality results.
  • Responds to changes and others' ideas comfortably.
  • Ability to exercise tact and judgement in working with a broad variety of people.
  • Strong cross-functional collaboration and communication skills.
  • Approaches others assertively, responsibly, and supportively.
  • Excellent people skills, with an ability to partner with a dynamic leadership team.
  • Demonstrates honesty and strong values through consistent action.
  • Focuses on a high level of energy for the business and manages stress effectively.
  • A motivational leader who energizes individuals, encouraging innovative strategies for approaching work.
  • Demonstrates integrity and strong values through consistent action.
  • The ability to effectively lead and coach others.

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