Studio Manager
$45,000–$55,000 year
On-siteFishers, Indiana, United States
Fishers, Indiana, United StatesOn-siteFull Time$45,000–$55,000 yearMid LevelEnterprise
Full TimeMid LevelEnterprise
Job Summary
Lead studio performance by driving member acquisition, retention, and sales execution while overseeing daily operations, staffing, and financial metrics. Recruit, hire, and coach Sales Associates to exceed performance goals, manage labor costs, and maintain brand standards across member experience and facility upkeep. Partner with the Head Coach to align sales and fitness teams, resolve escalated member issues, and implement operational improvements that boost profitability and studio effectiveness.
Required Qualifications
- Understanding of and commitment to exceptional customer service and the core values at OT Group Holdings, LLC.
- Excellent verbal, written, and presentation skills.
- Ability to work effectively and collaboratively in a team environment.
- Ability to build relationships provide exceptional service attitude.
- Excellent people skills.
- Ability to represent, effectively and professionally, the organization to a wide variety of audiences.
- Sharp listening skills and critical thinker.
- Results driven and possess exceptional problem-solving and research skills.
- Ability to work under pressure and manage unexpected challenges with a calm and professional demeanor.
- Ability to respond effectively to the most sensitive inquiries or complaints.
- Proactive, reliable, and consistent.
- Ability to maintain appropriate professional boundaries.
- Maintains professionalism and a positive service attitude at all times.
- Results orientated and self-motivated.
- Ability to manage unexpected challenges with a calm and professional demeanor while maintaining professionalism and a positive service attitude at all times.
- Strong cross-functional collaboration and communication skills.
- Ability to work effectively and collaboratively in a team environment.
- Ability to build relationships provide exceptional service attitude.
- Excellent people skills.
- Ability to respond effectively to the most sensitive inquiries with empathy.
- Value working in a multicultural environment.
- Ability to work with highly sensitive information in a confidential manner.
- Gets the most out of limited resources while achieving quality results.
- Responds to changes and others' ideas comfortably.
- Ability to exercise tact and judgement in working with a broad variety of people.
- Strong cross-functional collaboration and communication skills.
- Approaches others assertively, responsibly, and supportively.
- Demonstrates honesty and strong values through consistent action.
- Focuses on a high level of energy for the business and manages stress effectively.
- A motivational leader who energizes individuals, encouraging innovative strategies for approaching work.
- Demonstrates integrity and strong values through consistent action.
- The ability to truly understand what everyone on the team needs to thrive and feel fulfilled.
- Ability to inspire and mentoring a team.
- Ability to respond effectively to the most sensitive inquires with empathy.
- Value working in a multicultural environment.
- Ability to work under pressure and manage unexpected challenges with a calm and professional demeanor.
- Maintains professionalism and a positive service attitude at all times.
- Maintain appropriate professional boundaries.
- Excellent verbal, written, and presentation skills.
- Ability to work effectively and collaboratively in a team environment.
- Ability to build relationships provide exceptional service attitude.
- Excellent people skills.
- Ability to respond effectively to the most sensitive inquiries or complaints.
- Proactive, reliable, and consistent.
- Ability to work under pressure and manage unexpected challenges with a calm and professional demeanor.
- Strong cross-functional collaboration and communication skills.
- Ability to work effectively and collaboratively in a team environment.
- Ability to build relationships provide exceptional service attitude.
- Excellent people skills.
- Ability to represent, effectively and professionally, the organization to a wide variety of audiences.
- Sharp listening skills and critical thinker.
- Results driven and possess exceptional problem-solving and research skills.
- Maintains professionalism and a positive service attitude at all times.
- Maintain appropriate professional boundaries.
- Excellent verbal, written, and presentation skills.
- Ability to lift up to 30 pounds
- Ability to bend or stand
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