Studio Manager - Gulch
$49,920–$49,920 year
On-siteNashville, Tennessee, United States
Job Summary
Oversee daily studio operations to ensure an exceptional client experience, maintaining a clean, organized, and welcoming environment while managing inventory, vendor relationships, and administrative records. Drive membership growth through consistent sales outreach, relationship building, and personalized follow-up, leading by example during your own Studio Advisor shifts. Work a minimum of four Studio Advisor shifts weekly to serve as the primary in-studio resource for operational questions, supporting onboarding and training for new Studio Advisors. Resolve client concerns with professionalism and empathy, proactively identifying and implementing solutions to operational challenges before they impact service. Partner closely with the Area Operations Manager to align on priorities, execute regional projects, and share best practices during monthly leadership meetings. Deliver a premium brand experience that fosters a positive, collaborative culture where team members feel supported and empowered to succeed.
Required Qualifications
- 1–3 years of experience in fitness, hospitality, retail, or operations leadership
- Strong organizational skills with exceptional attention to detail
- Proven ability to support sales goals and deliver outstanding customer service
- Self-starter with a strong sense of ownership and accountability
- Comfortable making decisions, solving problems independently, and managing competing priorities
- Excellent communication and relationship-building skills
- Passion for health, fitness, hospitality, and creating exceptional experiences
- Ability to work a minimum of 30 hours per week in-studio
- Ability to move throughout the studio and lift up to 25 pounds
- Flexible schedule including occasional evenings, weekends, and holidays as business needs require
Desired Qualifications
- Experience with MindBody or similar scheduling software preferred
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