Studio Lead
On-site · Miami, Florida, United States
Job Summary
Studio Leads at JETSET Pilates are responsible for assisting clients and instructors while providing exceptional customer service. Key duties include answering phones, fielding questions, processing sales, and maintaining a clean studio environment. Responsibilities also involve greeting clients, selling memberships, utilizing the Client Relationship Manager (CRM) system, and ensuring client satisfaction. Candidates should possess strong communication skills, a customer-oriented attitude, and a willingness to work flexible hours.
Required Qualifications
- Ability to provide high-level customer service
- Strong communication skills
- Ability to work flexible hours including mornings, evenings, and weekends
Desired Qualifications
- Experience in customer service
- Sales experience
- Familiarity with CRM systems
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