Studio Coordinator / Sales & Operations Coordinator
On-site · Media, Pennsylvania, United States
Job Summary
Studio Coordinator at School of Rock overseeing front-of-house operations, enrollment support, and relationship-driven sales. Responsibilities include leading tours for prospective students and families, presenting programs, following up on inquiries, assisting with onboarding and registration, maintaining CRM data, coordinating scheduling of lessons and events, supporting billing and administrative reporting, and collaborating with instructors and leadership to drive enrollment and retention. The role emphasizes delivering a high-energy, welcoming customer experience, building relationships with families, coordinating events and community partnerships, and assisting with operational projects under the General Manager’s guidance. Key skills include sales, customer service, effective communication, organization, multitasking, and a passion for music education and youth development.
Required Qualifications
- 2+ years experience in sales, customer service, hospitality, membership sales, retail management, admissions, or front desk operations
- Strong communication and relationship-building skills
- High-energy personality with a welcoming and outgoing demeanor
- Organized and detail-oriented with strong multitasking ability
- Comfortable working in a fast-paced, people-focused environment
- Ability to work independently while contributing positively to a team
- Professional problem-solving and conflict-resolution skills
- Passion for music, arts education, youth development, or community-building is a major plus
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