Studio Associate
$43,680–$43,680 year
On-siteAtlanta, Georgia, United States
Job Summary
Welcome guests with engaging, courteous, and sincere interactions while demonstrating excitement about Lucid products. Conduct test drives to articulate desired points of interest and effectively gauge customer needs through personalized questioning. Manage the customer pipeline by utilizing Salesforce to track interactions, capture leads, and progress guests through the initial Lucid journey. Educate customers on competitive models to highlight Lucid benefits and overcome challenges in a cordial manner. Ensure studio assets remain consistent with the brand image and offer creative suggestions for operational improvements. Support local marketing initiatives and remain available for ad-hoc activities to enhance the customer experience.
Required Qualifications
- Exceptional people skills including strong oral and written communication, empathy and active listening ability
- Ability to deliver outstanding customer experiences in a fast paced and dynamic environment
- Conscientious, responsible and reliable
- Curiosity and passion about electric vehicles and the premium vehicle market and competitive landscape
- Comfortable operating in ambiguous retail environment
- Physical requirements include the ability to twist, bend, squat, reach, and stand for extended periods of time with or without reasonable accommodation
- Flexible availability including extended holiday mall hours, holidays and weekends
- Valid driver's license with no suspensions within the past year
- Drivers under 21 must have maintained a Driver's License for a minimum of 3 years and successfully complete Lucid Training upon hire
Desired Qualifications
- Completed, or working towards, Bachelor's degree or equivalent is preferred
- Familiarity with CRM tools a plus
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