Student Support Liaison
$47,840–$47,840 year
On-siteOverland Park, Kansas, United States
Job Summary
Respond to student questions and concerns, connecting them to appropriate university resources and assisting with appointment scheduling, portal navigation, and self-service tools. Promote student opportunities such as federal work study, student organizations, peer tutoring, and the Chamberlain Care Closet, while collaborating with the Campus Support Coordinator to plan events like career fairs, open houses, workshops, and graduation. Assist students with inquiries regarding local and state funding, military services, and scholarship opportunities, and serve as the point of contact for compliance audits. Identify opportunities to implement process and technology solutions that enhance the student retention journey.
Required Qualifications
- Bachelor's Degree
- 1+ year of experience in higher education, customer service, or related experience
- High level of interpersonal, communication, and problem-solving skills
- Ability to interact with all levels within the organization
- Ability to work independently as well as function as part of a team
- Must be a self-starter with the ability to prioritize effectively
- Knowledgeable of higher ed federal and state regulations
- Superior written and verbal communication skills
- Ability to work independently and make sound decisions with minimal supervision and direction
Desired Qualifications
- Experience with Student Information Systems
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.