Student Success Coach
$49,920–$59,987 year
Hybrid · Lisle, Illinois, United States
Job Summary
Student Success Coach at Walden University providing direct academic guidance and mentoring to a large cohort (average 120-150 students), partnering with Faculty to support student progress from enrollment to graduation, helping students plan, manage time, engage with university resources, and navigate program requirements; role emphasizes proactive coaching, documentation, weekly student contact, and collaboration across university teams to ensure academic engagement and success.
Required Qualifications
- Bachelor’s degree required
- Minimum 2-3 years’ experience working in a service-oriented environment, teaching or university setting
- Strong communication skills
- Ability to multi-task
- Experience with integrated technology systems and tools
- Self-starter
- Adapt to rapidly changing situations
- Familiarity with online learning and Internet technology a plus
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