Student Success Coach
$52,900–$62,158 year
On-siteSouth, Kentucky, United States
Job Summary
Support students from admission through first-term enrollment by engaging them in academic and career planning assessments, interpreting results, and developing individualized academic plans. Manage application compliance and eligibility by reviewing documents, determining testing requirements, and responding to inquiries about admissions policies and registration procedures. Facilitate student success by guiding FAFSA completion, assisting with transcript evaluations for transfer credit applicability, and leading group advising sessions during orientation. Monitor advising appointments and update student services materials to ensure timely enrollment and program alignment.
Required Qualifications
- Bachelor's degree
- Six years of relevant experience
- In-depth functional knowledge and expertise in area of specialization
- General knowledge of related areas in the College
- Ability to perform complex administrative analysis with only general supervision
- Strong diagnostic, analytical and problem-solving skills
- Excellent coordination and communication skills
- Ability to plan and manage own workflow, priorities and results accomplishment
- Ability to present and disseminate data, with analysis, to various levels in the organization
- Advanced knowledge of the career pathways and all of the college's programs of study
- Advanced knowledge of computerized systems and operating environments i.e. Microsoft Office Products and specialized computer systems
- Ability to interact and effectively communicate with employees and students
- Complete understanding of the 8 Pathways and associated college programs of study
Desired Qualifications
- Master's degree in Counseling or Education
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