Student Services Coordinator

Process all incoming Proctor Requests, maintain accurate records of scheduled testing, and organize spreadsheets to track proctor data. Respond to student inquiries and coordinate processes for accessibility services, including establishing reasonable accommodations for testing, academic assistance, and auxiliary aids. Utilize case management systems to maintain confidential student files and coordinate exam accommodations with graduate student proctors. Assist the Assistant Director in supervising proctors, oversee student employee hiring and training, and represent the department at campus events. Escalate complex concerns to leadership while supporting continuous improvement efforts related to student success and compliance. Work collaboratively with faculty, staff, and campus partners to ensure effective implementation of approved accommodations.