Student Life Assistant - NYU Madrid
On-siteMadrid, Madrid, Spain
Job Summary
Serve as a front-of-house point of contact for students, responding to routine questions about Student Life activities and directing inquiries to appropriate staff. Support the implementation of engagement activities, workshops, and cultural events by managing sign-up lists, preparing materials, and providing on-site coordination during trips and excursions. Handle administrative tasks including tracking attendance, sending reminders, coordinating reservations and payments, and assisting with basic communications and content collection. Work under close supervision with flexibility for regular evening and weekend hours. Fluency in English and Spanish is required, along with a bachelor's degree and experience in American higher education or study abroad contexts.
Required Qualifications
- Bachelor's degree in a relevant field such as Education, Social Sciences, Tourism, Cultural Management, Public Relations, or a related area
- Experience within American higher education, preferably in a study abroad or international education context (e.g., Erasmus, teaching assistant abroad, study abroad participation, or similar)
- Experience supporting or assisting with event planning, coordination, or delivery
- Fluency in English and Spanish, written and oral
- Strong cross-cultural and interpersonal communication skills, particularly in student-facing settings
- Basic understanding of student development in post-secondary education and common challenges of study abroad contexts
- Demonstrated ability to prioritize tasks, multitask effectively, and follow established procedures
- Proficiency with Microsoft Office and Google Workspace (Word, Excel, shared documents, email)
- Familiarity with media and content production tools (e.g., Canva; working knowledge of Premiere, Photoshop, Illustrator, or similar programs preferred)
- Ability to photograph, film, and assist with basic editing during events and activities
- Ability to work collaboratively as part of a team, while also contributing ideas and completing tasks independently under supervision
- Experience assisting with the organization and delivery of cultural or academic events, including support for groups of up to approximately 100 participants
- Ability to draft and edit basic student-facing written materials in English (e.g., emails, short guides, newsletters)
- Must be well versed in quality data collection to ensure adequacy, accuracy and legitimacy of data in NYU systems and be able to strictly follow data privacy and security procedures for data handling and analysis to ensure adherence to legal and institutional standards
- Candidates must have the unrestricted right to work and live in Spain prior to appointment
Desired Qualifications
- Experience within American higher education, preferably in a study abroad or international education context (e.g., Erasmus, teaching assistant abroad, study abroad participation, or similar)
- Familiarity with media and content production tools (e.g., Canva; working knowledge of Premiere, Photoshop, Illustrator, or similar programs preferred)
Additional Requirements
- Candidates must have the unrestricted right to work and live in Spain prior to appointment
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