Student Journey Advisor
On-siteBirmingham, Alabama, United States
Job Summary
Support student outreach via email, phone, text, and in-person communication to answer questions, connect students with resources, and guide them through registration, scheduling, and graduation processes. Assist with advising, follow-up, and administrative projects for the Registrar Team while preparing communications and materials for initiatives. Maintain confidentiality when handling sensitive student information and uphold the Statement of Faith and Core Values through word and lifestyle. Collaborate with teammates and participate in ministry opportunities at Church of the Highlands and Highlands College.
Required Qualifications
- Currently enrolled at Highlands College
- In good standing
- Overall GPA of 3.25
- Must exemplify a high level of customer service
- Good physical condition
- Ability to drive between campuses
- Ability to lift 50 lbs. without assistance
- Ability to stand for long periods of time
- Must be able to perform tasks with accuracy, orderliness, and attention to detail
- Good communication, interpersonal, organizational, and critical thinking skills
- Good leadership and time management skills
- Ability to collaborate with students and HC Teammates with diverse backgrounds and perspectives
- Ability to handle confidential material judiciously
- Operational excellence
- Customer service
- Desire to learn and follow HC practices and procedures
- Passion for biblical higher education
- Love God
- Love People
- Pursue Excellence
- Choose Joy
Desired Qualifications
- English major
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