Student IT Helpdesk (FWS only), F26-S27
$37,128–$37,128 year
On-siteRedmond, Washington, United States
Redmond, Washington, United StatesOn-sitePart Time$37,128–$37,128 yearEntry LevelMedium
Part TimeEntry LevelMedium
Job Summary
Assist Client Services Administrators in ensuring the operational stability of the client infrastructure by supporting workstations in labs and classrooms and resolving Help Desk tickets. Set up and repair computer equipment, responding to phone and email requests for assistance. Work evenings and weekends as required, with a schedule of 20 hours per week at $17.85 per hour. Accountable for tracking and reporting time worked. Must be a current DigiPen student eligible for Federal Work Study, residing in Washington, with a minimum 2.5 GPA.
Required Qualifications
- Applicant MUST be a current student at DigiPen Institute of Technology
- Eligible for Federal Work Study, with an accepted FWS award
- Student must reside within the State of Washington
- Currently a Matriculated student at DigiPen Institute of Technology
- Good Academic Standing – not on Academic Warning as defined in DigiPen Course Catalog
- A minimum cumulative GPA of 2.5 or higher
- Basic understanding of computer hardware and Windows 11 support
- Introductory understanding and ability to troubleshoot IT support situations
- Attention to Detail
- Client Focus
- Initiative
- Must be available for evenings and weekends
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