Student Information Systems Application Consultant
$40,000–$50,000 year
On-siteMarysville, Michigan, United States
Job Summary
Provide daily technical support to customers through telephone, email, and direct contact for client/server-based Student Information System management software, including PowerSchool, Skyward, and Destiny. Conduct customer training in various formats, including web-based sessions, in-person group settings, and one-on-one instruction. Prepare training materials, written procedural guides, and technical documentation. Demonstrate strong problem-solving skills and the ability to multitask effectively. Conduct quality assurance testing and documentation for new applications, features, and functionalities. Assist local districts in developing specialized reports and implementing reporting changes. Make independent decisions and solve problems to contribute to the department's success. This 12-month, full-time position at St. Clair County RESA offers a salary range of $40,000 - $50,000 per year and includes comprehensive benefits such as medical, dental, and vision insurance.
Required Qualifications
- Good working knowledge of computer environments, including Windows, Microsoft Office, Google applications, web browsers, and email systems
- A valid Michigan driver's license
- Reliable transportation
- Good written and verbal communication skills
- The ability to learn quickly
- Regular and predictable attendance
- Citizenship, residency, or work visa
Desired Qualifications
- Bachelor's degree in a computer or business-related field
- At least 2 years' experience in customer support
- Knowledge of school business
- Work experience in PowerSchool, Skyward, and Destiny
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