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American InstitutePosted 1 month ago

Student Finance Representative

$49,920–$52,000 year

On-siteCherry Hill, New Jersey, United States

Part TimeEntry LevelSmall

Job Summary

Counsel prospective students on financial aid eligibility, application procedures, and loan management while advising current and former students on funding options. Answer inquiries regarding aid programs, alternative funding sources, and eligibility status via telephone or email, resolving issues to ensure student satisfaction. Assist with completing necessary financial aid documents and guide students through the full financial aid process using accurate, up-to-date information. Maintain assigned shift coverage for inbound calls and acquire, enter, and update student data in internal and external systems. Adhere to Federal and Institutional regulations, Standard Operating Procedures, and assigned productivity goals.

Required Qualifications

  • Act in compliance with Federal and Institutional regulations
  • Adhere to set schedule
  • Acquire, enter, edit, and update Student Data in various internal and external systems
  • Attend required training sessions
  • Follow all Standard Operating Procedures

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