Student Desk Assistant-Housing & Residence Life
On-siteBaltimore, Maryland, United States
Job Summary
Conduct front desk operations for the Graduate Residence Hall, handling resident inquiries, policy violation reports, and emergency situations. Respond to witnessed policy breaches within 24 hours and assist with laundry room management. Maintain a clean appearance, greet unfamiliar visitors, and communicate pertinent academic updates to residents. Attend mandatory staff training sessions and report to shifts 10 minutes early. Work approximately 8–10 hours weekly, including evenings and weekends as needed. Serve as a resource to the residential community while adhering to all performance expectations.
Required Qualifications
- Must be enrolled as a full-time student at the university
- Must have been awarded Federal Work Study
- Must maintain a GPA of at least 2.50
- Must be able to work evenings and weekends, as needed
- Must have strong communication and interpersonal skills
- Must be able to multitask and prioritize effectively
- Must be able to serve as a resource to the residential community
Desired Qualifications
- Prior experience in community development, conflict resolution, or a related field
- Prior on-campus living experience
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